Privacy Policy

In compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD), we inform you that the data controller for your personal data is Ganima (contact@tryganima.com).

We collect the following categories of personal data:

Identification and contact data: name, surname, email address, company, and professional role provided when requesting a demo or registering on the platform.

Browsing and analytics data: IP address, browser type, operating system, pages visited, time spent, and interaction patterns. We use web analytics tools hosted within the European Union.

Audiovisual data: recordings of video call demonstrations conducted through our AI agent platform. These recordings may include image, voice, and screen-shared content during the session.

Technical data: device information, language preferences, and timezone.

We process your personal data for the following purposes:

- Service delivery: conducting interactive product demonstrations through our AI agent, connecting with leads via video calls, and managing the business relationship.

- Service improvement: analyzing platform usage and interactions to improve user experience and demonstration effectiveness.

- Marketing communications: sending information about our services, updates, and offers, always with your prior consent.

- Legal compliance: fulfilling legal obligations and responding to requests from competent authorities.

The processing of your data is based on the following legal grounds:

- Consent (Art. 6.1.a GDPR): for recording demo video calls and sending marketing communications.

- Performance of contract (Art. 6.1.b GDPR): for providing the contracted service and managing the business relationship.

- Legitimate interest (Art. 6.1.f GDPR): for web analytics and continuous improvement of our services.

We retain your personal data for the time necessary to fulfill the purpose for which it was collected:

- Account and contact data: for the duration of the business relationship and up to 5 years after its termination to comply with legal obligations.

- Video call recordings: a maximum of 12 months from the date of recording, unless you request earlier deletion.

- Analytics data: 26 months from collection, in anonymized form.

- Billing data: 6 years in accordance with applicable commercial and tax legislation.

Your data may be disclosed to the following recipients:

- Technology service providers: providers that assist us in operating the platform, subject to data processing agreements in compliance with Art. 28 GDPR.

- Analytics providers: browsing data processed on servers within the European Union.

- Cloud infrastructure providers: for data hosting and processing.

We do not sell or share your data with third parties for commercial purposes.

Some of our service providers may be located outside the European Economic Area. In such cases, we ensure that transfers are carried out with appropriate safeguards in accordance with the GDPR, including:

- Standard Contractual Clauses approved by the European Commission.

- Adequacy decisions by the European Commission, where applicable.

Under the GDPR and LOPD-GDD, you have the right to:

- Access: know what personal data we process about you.

- Rectification: request correction of inaccurate or incomplete data.

- Erasure: request deletion of your data when it is no longer necessary.

- Restriction: request restriction of processing in certain circumstances.

- Portability: receive your data in a structured, commonly used format.

- Objection: object to the processing of your data, including processing for direct marketing purposes.

- Withdrawal of consent: withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, send an email to contact@tryganima.com indicating the right you wish to exercise and attaching a copy of your identification document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you consider that the processing of your data does not comply with applicable regulations.

Our website uses first-party and third-party cookies:

- Technical/functional cookies: necessary for the operation of the website, including language preference.

- Analytics cookies: to collect anonymized information about website usage and improve our services.

You can configure your browser to reject cookies or to be notified before they are installed. However, rejecting technical cookies may affect website functionality.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including data encryption in transit and at rest, access controls, and periodic security audits.

We reserve the right to update this privacy policy at any time. Any significant changes will be communicated through our website or by email. The owner of this website is Asiron Tech S.L. (Tax ID: B22571525, C/ Nunez de Balboa, 120, 28006 Madrid, Spain), trading as Ganima. We recommend reviewing this page periodically.

For any questions related to this privacy policy or the processing of your personal data, you can contact us at:

Ganima

Email: contact@tryganima.com